Outbound

Services

In a dynamic market that requires flexibility, listening has become a determining factor in identifying customer needs and anticipating their needs by formulating, in a short time, the right answers and increasingly effective interventions.
Give us a call

Dynamic
& Flexibility

In today’s fast-paced world, in addition to acquiring a customer, it is of considerable importance to be able to retain them if you want to achieve corporate profitability goals. However, still, many companies still do not have an internal Customer Retention Management service. Customer retention expresses the company’s ability to retain customers over time, minimizing defections and keeping the customer retention rate high.
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Making Appointments

The service relieves the customer from the tedious activity of making appointments. Our staff will have the task of filling out the forms, checking availability and making appointments directly on the customer’s agenda allowing to optimize the resources and time of the salesmen.

Customer Satisfaction

In a dynamic market that requires flexibilitylistening has become a determining factor in identifying customer needs and anticipating their needs by formulating, in a short time, the right answers and increasingly effective interventions.

SMS Marketing

The customer retention rate is an indicator of customer loyalty to the brand or product, and expresses the percentage of loyal customers who continue to purchase in a given period of time. Increasing the retention rate by minimizing the customer defection rate is the goal of any loyalty strategy.

A team of experts

Led by Professionals

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Bruno PACI
Chief Executive Officer
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Eldisa CIROGU
Program Director And Head Of Sales & Marketing
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Josiana FULLANI
Chief Operations Officer
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Franc HOXHA
Talent Acquisition & People Growth
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Ejon DERVISHI
Sales Team Leader (B2B Sales)
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Leonora HASMUCA
Marketing Coordinator
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Girda BRACE
Finance & Procurement Clerk
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Entela DECKA
Team Leader
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Cost efficient

Cost efficient and excellence customer service quality
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Scalable

Scalable and On Demand services offered by a team of experts
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Worry-free

Worry-free outsourcing service to fulfill your business needs
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Detailed reports

Innovation and detailed reports for each campaign or tasks
Let`s
Talk
Let`s
Talk

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