Commercey puts at your disposal EMMA, the virtual voicemail, adaptable to all your requests. Selecting EMMA means to opt in for an efficient and secure system which reduces the time lost on the phone handling incoming calls.
We help you optimize your customer service by making it easier, faster and more economic. We have the experience, expertise, the technology, infrastructure and resources to provide customer service of high quality.
We provide a Social Care service by dedicating attention to the speed of response and the path to a solution. It can be defined as the multi-channel integration of social channels within the traditional customer assistance service.
It allows constant support on the request for information and the collection of feedback on products and services, becoming today an essential “must” service for any company that wants to provide adequate support and retain its customers.