What is customer engagement?
March 19, 20190
Satisfied customers are the true value of a company: they buy products and services more often and promote your brand. Dissatisfied customers, on the other hand
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In-House or Outsourced Call Center
March 4, 20190
Today’s business environment can only be described as volatile and unpredictable. Changes take place so fast that they could make even the heads of the most
In this digital world, e-commerce customer service is not simply nice to have, but rather a prerequisite for success. Data from Microsoft shows that for 95% of consumers